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At Macaco Oils, we prioritize your satisfaction and strive to ensure a seamless shopping experience. Please review our policy below:
We accept payments through secure payment gateways such as Razorpay, PhonePe, etc., ensuring that your transactions are 100% safe and secure.
Please note that we do not typically offer refunds.
We strongly advise customers to thoroughly review product details before making any payments.
As part of our commitment to maintaining high quality and hygiene standards, we do not entertain returns.
Our products are intended for edible purposes, and returning them poses potential risks to quality control.
In exceptional cases where a genuine issue arises, such as product damage or incorrect item received, we may consider offering refunds or replacements.
Customers must provide proper evidence, such as photographs, to support their claim. Please send these details to support@macacooils.com for review.
Upon receiving the necessary evidence, our team will inspect the case thoroughly.
Based on the assessment, we will determine whether a refund or replacement is warranted.
For any inquiries or assistance regarding refunds and returns, please contact our customer support team at support@macacooils.com.
We are here to address your concerns and ensure that you have a positive experience with Macaco Oils.
We value your trust in our products and services. While refunds and returns are not our standard policy, we are committed to resolving any issues that may arise in a fair and timely manner. Thank you for choosing Macaco Oils for your wellness needs.